Privacy Policy

Last updated: 2026-07-09

Ovilla Tree Service respects your privacy. This policy explains what information we collect when you contact us, request an estimate, use our website, or communicate with us by phone, text message, email, or chat.

Information we collect

Contact information such as your name, phone number, email address, and service address.
Job details such as tree service needs, timeline, messages, photos, videos, and related estimate information.
Website and chat information submitted through our forms or chat widget.

How we use your information

To respond to your estimate request.
To schedule, confirm, or follow up about tree service work.
To provide customer support and improve our services.
To send service-related calls or text messages when you provide consent.

SMS and mobile information

If you provide your phone number and agree to receive text messages, Ovilla Tree Service may send texts about estimate requests, appointment updates, scheduling, and service follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.

Mobile opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent your mobile information.

Sharing information

We may share information only with service providers that help us operate our website, communications, scheduling, or customer support, and only as needed to provide our services. We do not sell personal information.

Your choices

You may opt out of SMS messages by replying STOP. You may request help by replying HELP. You can contact us directly at (972) 781-8392.

Contact

Questions about this policy can be directed to Ovilla Tree Service at (972) 781-8392.